FAQ

FREQUENTLY ASKED QUESTIONS- MAGIC HAIR 魔髮

If you have any specific questions or require additional information about our services, please don't hesitate to reach out. We are here to serve your needs and provide tailored solutions for your hair styling desires.

What safety measures are in place at Magic Hair 魔髮 in light of COVID-19?

At Magic Hair 魔髮, the health and safety of our clients and staff are our top priority. We have implemented stringent sanitation protocols, including frequent disinfection of all surfaces, mandatory mask-wearing for staff and clients, and social distancing measures in the salon. We also conduct regular temperature checks for all staff and clients upon entry.


How far in advance should I book my appointment?

We recommend booking your appointment in advance to secure your preferred date and time. However, we understand that last-minute scheduling needs may arise, so we will do our best to accommodate walk-in clients whenever possible.


What should I bring to my appointment?

Please bring any reference images or inspiration photos that you have for your desired hairstyle or color. Additionally, if you have any specific hair concerns or allergies, please inform your stylist during your consultation.


Do you offer consultations?

Yes, we offer complimentary consultations for all our services. During your consultation, our experienced stylists will discuss your hair goals, assess your hair type and condition, and recommend personalized treatments or services to achieve the look you desire.


What is your cancellation policy?

We understand that unforeseen circumstances may arise, and we strive to accommodate our clients' scheduling needs. However, we kindly request at least 24 hours' notice for any appointment cancellations or rescheduling requests. Failure to provide sufficient notice may result in a cancellation fee.


Do you offer gift certificates?

Yes, we offer gift certificates in various denominations, which make the perfect gift for birthdays, holidays, or special occasions. Treat your loved ones to the gift of beautiful hair with a Magic Hair Salon gift certificate.


What payment methods do you accept?

We accept cash, credit/debit cards, and digital payment methods such as Apple Pay and Google Pay for your convenience.